About Hostlerr
Every short-term rental runs on knowledge — where the breaker is, how the thermostat works, what a cleaner checks between guests. Today that knowledge lives in your head and a graveyard of text threads. Hostlerr turns it into something durable you actually own.
The problem
Running a rental means being the single source of answers — for a guest at 3am, for a substitute cleaner who's never seen the place, for yourself six months after you last reset that tricky breaker. The knowledge exists. It just isn't anywhere you can reach when you need it, and it walks out the door every time a cleaner moves on.
Operational memory you own
A property's operating knowledge is an asset — as real as the furniture — and hosts should own it, not rebuild it every season from scratch. So Hostlerr's whole job is to capture that knowledge once and keep it: every question asked, every issue reported, every turnover completed makes it sharper. The longer you run, the more your property knows itself.
What Hostlerr does
You photograph your property; Hostlerr builds a living knowledge base from it. That one base then answers everyone who needs it:
- Guests scan a QR code for instant answers — check-in, WiFi, appliances, house rules — no app to install and no 3am text to you.
- Your crew get room-by-room turnover guidance and photo-backed issue reporting; even a first-time substitute knows what the property needs, and maintenance and contractors can ask it anything on the job.
- You ask your own property anything — like how you reset that breaker last winter — as one knowledge base you own quietly replaces the threads that leave when a cleaner does.
Why “Hostlerr”?
A hostler was the keeper at a coaching inn — he took your horse when you arrived, stabled it, and had it ready before you woke. Travelers rested; he handled the rest. That's the job we built: an always-on keeper for your property, exactly what the picture above shows. And yes — two r's. A keeper this devoted earned the extra one.
Who built it
Hostlerr is built by Iman Jamali, an engineer who has spent years building software for messy, real-world operations — the kind where the knowledge that keeps things running lives in a few people's heads and walks out when they leave. A short-term rental is that same problem in miniature, multiplied across every host. It's an independent product, built in British Columbia and shaped hands-on with founding hosts whose feedback becomes the roadmap.
See it on your own property
The best demo is your own rental — setup takes an afternoon, and you start with guest Q&A while the rest of your operation follows. Hostlerr is in private pilot: invite-only while we build with our founding hosts.
Join the PilotNo invite yet? Email us and tell us about your property.